Department dashboard
Active requests (open, acknowledged, in progress) as of 30 Jun 2026. Ageing and SLA flags follow fixed rules: breached when age exceeds the target, at risk from 75 percent of it.
180
active requests
78
open over 30 days
13
open over 180 days
By department
Select a department to filter everything below.
| Department | Active | > 30 d | > 180 d | SLA flagged | Filter |
|---|---|---|---|---|---|
| Roads and drainage | 51 | 20 | 4 | 39 | |
| Water supply | 45 | 25 | 6 | 43 | |
| Sanitation and waste | 38 | 16 | 1 | 34 | |
| Street lighting | 18 | 8 | 0 | 18 | |
| Public health | 19 | 7 | 1 | 16 | |
| Parks and public spaces | 9 | 2 | 1 | 6 |
Ageing
180 requests, oldest first
| Reference | Category | Department | Zone | Age | SLA flag | Open |
|---|---|---|---|---|---|---|
| CT-26-10564 | Garbage not collected | Sanitation and waste | Zone G | 418 d | ▲ SLA breached | Timeline for CT-26-10564 |
| CT-26-10057 | Fallen or unsafe tree | Parks and public spaces | Zone D | 416 d | ▲ SLA breached | Timeline for CT-26-10057 |
| CT-26-11489 | No water supply | Water supply | Zone B | 406 d | ▲ SLA breached | Timeline for CT-26-11489 |
| CT-26-12202 | Water leak | Water supply | Zone F | 396 d | ▲ SLA breached | Timeline for CT-26-12202 |
| CT-26-12345 | Mosquito breeding | Public health | Zone B | 379 d | ▲ SLA breached | Timeline for CT-26-12345 |
| CT-26-12889 | Water leak | Water supply | Zone H | 363 d | ▲ SLA breached | Timeline for CT-26-12889 |
| CT-26-12513 | Blocked drain | Roads and drainage | Zone E | 342 d | ▲ SLA breached | Timeline for CT-26-12513 |
| CT-26-10043 | No water supply | Water supply | Zone E | 328 d | ▲ SLA breached | Timeline for CT-26-10043 |
| CT-26-12301 | Water leak | Water supply | Zone G | 328 d | ▲ SLA breached | Timeline for CT-26-12301 |
| CT-26-10036 | Road damage | Roads and drainage | Zone C | 281 d | ▲ SLA breached | Timeline for CT-26-10036 |
| CT-26-10974 | Blocked drain | Roads and drainage | Zone A | 247 d | ▲ SLA breached | Timeline for CT-26-10974 |
| CT-26-11212 | Water leak | Water supply | Zone F | 247 d | ▲ SLA breached | Timeline for CT-26-11212 |